![]() If there is a big difference in price like there was at Christmas, then no. Will we return? YES! Will we stay in the preferred section next time? If there's not a big price difference, then yes. Dinner room service was very quick as they had quoted 45 minutes and showed up in 25 minutes. We enjoyed Bordeaux and room service for dinner. For lunch we enjoyed the rib eye tacos and mixed fajitas at Windows. We liked the custom omelets and chilaquiles at breakfast. She is now at the preferred section and is an outstanding employee! Once again, Vicky did a great job taking care of our food and drink needs. It was nice to see the beach/pool waitress Vicky from our last trip. We found all the employees to be very helpful and hard-working. Having taken many snorkel excursions in Cozumel, I loved the convenience of meeting the boat at the end of the hotel's pier. The crew was professional and safety conscious. We stopped at 3 reefs and saw turtles, sharks, and supersized lobsters along with colorful fish. We did the 2 hour snorkel tour through the Dive Palancar onsite dive shop and we were very pleased. One afternoon we saw barracuda, an octopus, and a sting ray in addition to the colorful fish. I found the best area to be directly in front of the dive shop and then about 15 feet out. I highly recommend you borrow the snorkel equipment from the dive shop (2 hour free rental) as the snorkeling right off the beach was pretty good. This time I brought a cheap pair of water shoes and it made it so much easier getting in and out of the water. The umbrella shade cover was the same at each pool. The beach palapas were very nice as they easily provided 2 people with shade throughout the day. ![]() The chairs at the preferred pool and ocean area were nicer than the other section as they had a nice padding. In our preferred room, you had to be on the patio to see the ocean. Our ocean view room in the non-preferred section did have a better ocean view as you could see the ocean from your room. We had a lovely room service dinner on our patio one night and it was magical looking at the moon, Venus, and ocean while we dined. We did not have any noise issues with our close proximity to the pool. We loved being on the first floor as it was a 10 foot walk to the preferred pool or 30 feet to the preferred palapas from our patio. Our room in the preferred section was nicer as it was newer with a super strong ac and a strong wifi signal. Like last time we had an ocean view junior suite, but this time we decided to try the preferred version of an ocean view junior suite since there was not that big of a difference in the room rates due to summer promotions. This was our second visit in seven months and we found our time at Secrets Aura to be just as relaxing.
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